There are no additional costs for you at any time! In case of any attempt requesting additional costs from you, please strictly deny the request and instead contact immediately the employees of our "Help & Support
" department. In such a rare case, we will provide you with an alternative transportation option within a few minutes!
Your booking includes an insured transfer, where any personal injury in the form of liability insurance, is assured by our partner. Please be aware, that the Thai law is less often used, when in doubt. You can rely primarily on your own provided foreign health insurance which best completed in your home country before your vacation begins!
If the driver is not at the airport meeting point when you arrive, please contact us by phone at: (+66) 620 161 902
, If necessary, we will send you another driver immediately! - We also ask you to send us a photo of the meeting point (with the time from the landing monitor!
) by email
! Mandatory for compensation!
Your booking can be canceled up to 3 days (72 hours) at the latest. You will receive a full refund, with the exception of any transaction fees. In the event of an unexpected illness or injury, we will refund the full amount. If necessary, please inform us by phone under the phone call number (+66) 620 161 902.